Key takeaways
- Before turning agents on, connect your email and order data and set up your brand wiki so they have the right context.
- Under Agent Joy → Agents, open an agent — Inbox, Pipeline, Customer, Order, and more — to switch it on, set assignees and a schedule, and use Edit with Joy to tell it how to work.
- Agents prepare work every day. Review, edit, and approve it from Agent Joy → Review or Pending Reviews on your Home page.