Privacy Policy

Service means the Overjoy website and related services operated by Prezento Technologies Inc. Personal Data means information about an identifiable individual. Usage Data is information collected automatically through use of the Service.

We act as a Data Controller when we determine why and how Personal Data is processed. Service Providers may process data on our behalf only to perform services for us.

We collect information you provide directly, such as your name, work email address, company details, account information, correspondence, and payment-related information. Payment card details are handled by our payment processors and are not stored by Overjoy.

We also collect Usage Data, including IP address, browser and device information, pages visited, referring URLs, timestamps, diagnostic data, and interactions with the Service.

• Account, profile, and contact information
• Communications and customer-support requests
• Usage, device, log, and analytics information
• Cookies and similar technologies
• Information from connected services when you authorize an integration

We use collected information to provide, maintain, secure, and improve the Service; administer accounts and subscriptions; communicate about service updates; provide support; understand usage; detect and prevent fraud or abuse; and comply with legal obligations.

Where required by law, we rely on consent, performance of a contract, legitimate interests, or compliance with a legal obligation as the basis for processing.

We use cookies and similar technologies to operate the Service, remember preferences, measure performance, and understand how the Service is used. You can instruct your browser to refuse cookies, although some features may not function correctly.

Analytics providers may process device and usage information under their own privacy policies. You may also use device or browser controls to limit certain analytics or advertising identifiers.

We retain Personal Data only for as long as necessary for the purposes described in this policy, including legal, accounting, security, and dispute-resolution needs. Usage Data may be retained for a shorter period unless needed for security or product improvement.

Your information may be processed outside your state, province, or country. We take reasonable steps to ensure appropriate safeguards are in place for those transfers.

We may share information with service providers that help us host, operate, analyze, support, and secure the Service; in connection with a merger, financing, acquisition, or sale of assets; when you direct or consent to sharing; or when required to comply with law and protect rights or safety.

We do not sell or rent your Personal Data to third parties.

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect Personal Data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live, you may have the right to access, correct, delete, restrict, object to, or receive a portable copy of your Personal Data, and to withdraw consent where processing is based on consent.

California residents may request the categories and specific pieces of Personal Data we hold, information about how it was collected and disclosed, and deletion of eligible information. We will not discriminate against you for exercising applicable privacy rights.

The Service is not directed to anyone under 18. We do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, please contact us so we can take appropriate action.

The Service may link to websites or services we do not control. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the effective date. Material changes may also be communicated through the Service or by email where appropriate.

For questions or requests about this Privacy Policy, email alex@overjoy.ai or support@overjoy.ai.